FREQUENTLY ASKED QUESTIONS

WHAT IS NEW WAVE INVESTMENT GROUP LTD?

New Wave Investment Group Ltd is an internationally incorporated entity created by CEO/Owner Tim Mulvihill in 2020 to make it easier for everyone to be part of the crypto revolution.

WHAT IS LOCALMONERO.CO?

LocalMonero is a peer-to-peer Monero (XMR) exchange and marketplace. Instead of re-inventing the trading wheel, NWIG has partnered with LocalMonero to give our buyers the fastest and most secure Monero(XMR) trading platform in the world.

HOW AM I PROTECTED FROM SCAMS?

Great question. You can never be too careful.

One of the advantages of our partnership with LocalMonero is the safety and security of their trading platform. 

All of our online trades are protected by escrow.

When a trade is started the amount of Monero (XMR) for the trade is automatically reserved from the NWIG account to escrow. This means that the LocalMonero administrators can protect both NWIG and our buyers.

HOW DO I TRADE WITH NWIG?

Easy! The steps to trade with us are on our TRADING page.

Our trading options are available on our TRADING SERVICES page.

HOW DO I STORE/USE MY MONERO (XMR) AFTER I'VE TRADED?

Here is the beauty of our partnership with LocalMonero! 

After trade payment has cleared our account, you Monero (XMR) order is instantly released from the escrow account to your secure wallet on the LocalMonero platform.

If you need to make a purchase or send your Monero (XMR), your wallet has a super easy SEND feature. 

This will not only allow you to send Monero (XMR) but change your Monero (XMR) to other cryptocurrency.

WHY DOES YOUR MONERO (XMR) PURCHASE PRICE KEEP FLUCTUATING?

Our purchase price is regularly adjusted to reflect the impact of the supply/demand ratios of the market on Monero (XMR) as well as the price points of our competitors. This is called a floating price.

IS THERE A MINIMUM AMOUNT OF MONEY I NEED TO INVEST?

No. We have no minimum trade requirements. In fact with your first trade we encourage all of our buyers to trade a small denomination first to get used to the trading platform and to build confidence and trust in our business.

I WOULD LIKE TO TRADE WITH NWIG BUT I STILL HAVE QUESTIONS?

No worries! We are available to answer any of your questions via phone, sms, telegram or email.